High-Security App Restrictions

Because of the high-security level needed and required by PrivateWeb browsers apps, as well as those storing confidential data, and surfing a protected page, the screenshot feature with these apps may be disabled.

Alternatively, the app or the model of the device you’re using may allow you to disable the restriction preventing you from taking the screenshot. Try going to the app settings to see what options are available.

Device Restrictions

A screenshot capturing restriction may have been put in place by an institution or the phone manufacturer:

  • If you’re using an Android device supplied by work or school, it may have a device- or account-based restriction to prevent screenshot capturing for company security policy reasons, or
  • If you’ve never been able to take screenshots and your device is privately owned, it could be that the feature has been disabled since the time of purchase.